Privacy policy

This Privacy Policy describes how Durelife (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit or make a purchase from durelife.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device. As you browse the Site, we also collect information about the pages or products you view, referring websites or search terms, and how you interact with the Site.

We refer to this automatically collected information as Device Information.

Technologies We Use

• Cookies: Data files placed on your device that often include an anonymous unique identifier. Learn more at allaboutcookies.org.
• Log files: Track actions occurring on the Site, including IP address, browser type, ISP, referring/exit pages, and timestamps.
• Web beacons, tags, and pixels: Electronic files used to record browsing behavior.

When you make or attempt to make a purchase through the Site, we collect certain information including your name, billing and shipping address, payment details, email address, and phone number. This is referred to as Order Information.

Personal Information in this policy includes both Device Information and Order Information.

How We Use Your Personal Information

We use the Order Information we collect to:

• Process and fulfill your orders
• Arrange shipping and provide order confirmations
• Communicate with you
• Screen orders for potential risk or fraud
• Provide marketing or promotional communications (based on your preferences)

We use Device Information to help screen for fraud and to improve and optimize our Site, including generating analytics and assessing marketing performance.

Sharing Your Personal Information

We share your Personal Information with third parties to help us operate our business:

• Shopify: Our ecommerce platform. View Shopify’s Privacy Policy
• Google Analytics: Used to understand how customers use the Site. View Google’s Privacy Policy
  Opt-out of Google Analytics

We may also share your information to comply with laws and regulations, respond to legal requests, or protect our rights.

Behavioral Advertising

We use your Personal Information to provide targeted advertising or marketing communications we believe may be of interest to you.

Learn more or opt out using the links below:

• Facebook Ads Settings
• Google Ads Settings
• Bing Ads Settings
• Digital Advertising Alliance Opt-Out

Our partners may associate your browsing activity with personal information such as your email or home address. You may opt out at: Retention Opt-Out and Munchspot Opt-Out.

Do Not Track

Please note that we do not alter our data collection practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access, correct, update, or delete the personal information we hold about you.

Your information may be transferred outside of Europe, including to Canada and the United States.

Data Retention

We retain your Order Information for our records unless and until you request its deletion.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

If you have questions or wish to make a complaint, please contact us:

Email: customerservice@durelife.com
Address:
Durelife
15 Holt Dr,
Stony Point, NY 10980
United States